Page 6
— Property Management Quarterly — April 2017
www.crej.comA
recent increase in Fair Hous-
ing Advocacy Groups testing
in Denver is catching many
landlords off guard and the
consequences for failing the
test can be severe.
The Federal Fair Housing Act was
enacted to protect people from dis-
crimination during the sale, financ-
ing or rental of housing or housing-
related services. A person cannot
be discriminated against based on
race, color, religion, national origin,
gender, familial status or disability.
Colorado state law additionally pro-
tects from discrimination based on
sexual orientation, creed, ancestry
and marital status.
In a 2012 Housing Discrimination
Study conducted by the U.S. Depart-
ment of Housing and Urban Devel-
opment, it was discovered that while
there were fewer cases of overt dis-
crimination since 1977, there were
other increasingly subtler forms
of discrimination being employed
against minority home-seekers. In
Colorado, the Denver Metro Fair
Housing Center is working to fight
some of the more subtle ways land-
lords may be discriminating.
Their mission is to eliminate hous-
ing discrimination and to promote
fair housing choices for all people.
One way the Denver Metro Fair
Housing Center carries out its mis-
sion is by assisting housing seekers
and others in the resolution of com-
plaints of housing discrimination.
One of its methods for promoting
compliance with fair housing laws
is working with fair housing advo-
cacy groups to send
out testers. So the
question is, can
you pass the test?
Testing occurs
when a tester ini-
tiates a pretend
housing transac-
tion. The testers
are trying to make
sure that landlords
are complying with
the law, which
means that the
information the
testers gather can be used against
properties in housing discrimination
proceedings. One common way for
the Denver Metro Fair Housing Cen-
ter to test a property is by using the
paired testing method. The paired
testing method employs two testers
who initiate a housing transaction,
both of whom are the exact same
except for one characteristic that
falls under the above-mentioned
protected statuses. For example, one
tester may have a child while the
other does not.
However, testing does not have
to be an elaborate scheme or even
conducted in-person. A tester can
simply call or email the property to
inquire about something that would
indicate their status. For instance,
a tester could call an apartment
complex and ask if the “no pet
policy” includes service animals or
he could ask about the racial make-
up of the neighborhood. The wrong
answer to these types of questions
could raise a red flag about the
property to a fair
housing tester.
The testers often
will respond to
a rental or sale
advertisement.
Those advertise-
ments also must
comply with fair
housing standards
and therefore land-
lords should be
very aware of how
they market their
properties and the
phrases they use.
Additionally, everyone who has the
potential to speak with a prospec-
tive renter should be up to date
on what the property website and
advertisements market.
While properties may not set out
to discriminate, landlords could
find themselves the subject of a dis-
crimination suit when they have not
taken proper care to protect them-
selves. The goal of a landlord should
not be to identify these potential
testers, but rather their focus should
be on taking steps to ensure they
are systematically complying with
fair housing regulations. A landlord
can leave herself vulnerable to a dis-
crimination complaint even though
there was no intent to discriminate,
but instead based on a mishandled
phone call, email or in-person inter-
action.
One way for a property manager
to ensure he passes a tester’s inves-
tigation would be to make sure that
everyone working for the property
is properly trained and educated
on the law. Everyone who has the
potential to come into contact with
people seeking to rent a property
should be educated on the law and
be trained to answer questions in an
accurate, but legally harmless way.
While training may take time
and the type of issues that result in
discrimination suits can be decep-
tively small, it will cost much less to
train employees on how to properly
answer questions from potential
renters than the cost of defending
one’s self against a discrimination
complaint. The potential penalties
for violating fair housing laws can
include fines, punitive damages and
attorney fees, not to mention the
time, effort and emotional turmoil
that is involved in defending against
such claims.
Obviously, testers will not be
identifying themselves, nor will
agencies give a property manager
or landlord a heads up, so the best
way to think about a fair housing
test is like a surprise pop quiz. Just
like any quiz, the best way to pass
is to be prepared.
Property managers do not have to,
and should not, wait for the Denver
Metro Fair Housing Center to test
them, but rather property managers
would find it worth their while to
test their teams on their own. Being
prepared could save landlords from
a costly mistake. If landlords and
building staff remain committed to
keeping up with current fair hous-
ing laws they should easily pass the
fair housing test.
s
Can your team pass the fair housing test?Legal
Donald “Corky”
Eby
Attorney, Robinson
and Henry PC,
Castle Rock
Caroline Knight
DU law student,
law clerk, Robinson
and Henry, Castle
Rock
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